Due to COVID-19, we are unable to ship internationally
Van's Sport Center's preferred method of shipping is US Postal Service. Most of the packages shipped will be first class mail. A tracking number will be sent with our shipment confirmation. Our Shipping Rates are easy to remember: All orders below $100 are $7.95 - all other orders within continguous USA are FREE. Shipping charges may apply to Hawaii, Alaska, and Puerto Rico. For customers wishing to have expedited shipping this option is available at an additional cost. If you wish to have products shipped using an alternate method other than USPS feel free to call us and make arrangements.
Free Shipping and Exceptions
Incorrect, Invalid, and otherwise undeliverable addresses
By completeing an order you are verifying and acknowledging the validity of street addresses and their acessibility for deliveries by USPS and UPS. Shipments that are not delivered or undeliverable because of an address that is unknown, incorrect, or not available for delivery are not permitted for waiving of initial order terms.
Freight and Shipping Damage
Reports of freight and shipping damage should be made within (3) three days of receival for parts or goods. Responsibility to note any damages upon signature of delivery receipt is held by the customer and or purchaser; customer should make notes of damages before signing but not refuse package based on visible damages. Upon acknowledgement of damages, it is the customer's responsibility to keep together the whole order. This includes: all packaging, both interal and external. When correct and timely reports are made of damage to van's Sport Center by the customer, Van's Sport Center will take the next step in filing a damage claim with the carrier. When damages or losses are outside of Van's Sport Center control, it is not considered justification for waiver of cancellation or refused shipments.
Delivery Signature Requirement and Unathorized Liftgate
A delivery signature is deemed necessary before outboard shipment, this requirement cannot be waived and should not justify cancellation, rejected delivery, or negate undeliverable shipment terms stated on this site. A lift gate service through the delivery freight company is not authorized upon outboard sales shipped via freight.
Lost or Inaccurate Delivery